Support - RipAI

• Route: `/support`
• URL: https://rippdf.com/support
• Source file: `src/pages/Support.jsx`

Page Summary

Get help with RipAI. Ask our team a question, and find guidance on setup, licensing, AI providers, and getting the output your systems need.

Key Headings

• H1: We're here to help
• H2: Thanks, we have it
• H2: That didn't send
• H2: Ask us a question
• H2: What we can help with
• H3: Getting set up
• H3: Licensing and plans
• H3: Getting the output you need
• H3: Security and procurement
• H3: Rather talk it through?
• H2: The things people ask us about most
• H2: Help travels with the product
• H3: Help on the screen you're on
• H3: A per-screen index
• H3: The full user guide
• H2: Other places to look

Page Content Extract

• RipAI Support
• We're here to help
• Tell us what you need and we'll come back to you by email. Below the form you'll find guidance on the things people ask us about most.
• Thanks, we have it
• Your message is with our team and we'll reply by email. If there's a file that would help us, send it along with your reply.
• ) : formStatus === 'error' ? (
• That didn't send
• Ask us a question
• Six quick fields. Add technical details only if you have them to hand.
• Organisation
• What do you need help with?
• Choose a topic
• How can we help?
• Add technical details
• RipAI version
• Settings, then About.
• Operating system
• Licence tier
• I'm happy for RipAI to contact me about this request.
• What we can help with
• Getting set up
• Installation, activation, and getting your first documents through.
• Licensing and plans
• Moving machines, processing credits, upgrades, and licensing for client work.
• Getting the output you need
• Settings for your document types, and packaging results for your AI systems.
• Security and procurement
• Data handling, local processing, and the questions your IT reviewers will ask.
• Rather talk it through?
• If it's easier to walk through your documents together, book a session with us instead.
• Book a guided session
• The things people ask us about most
• Short answers to the questions that come up regularly. There is a lot more detail in the guide that ships with RipAI.
• Help travels with the product
• RipAI carries its own documentation, and all of it works with the network switched off.
• Help on the screen you're on
• Almost every section heading carries a question mark that explains what that section does and how it is used. It never calls an AI provider.
• A per-screen index
• The Help tab in the aside lists every explanation available on the current screen, each with a one-sentence summary, so you can scan rather than hunt.
• The full user guide
• Open it from Help, then User Guide. It covers every screen and setting in plain language, with a task index that takes you straight to what you are trying to do.
• Other places to look
• Installation guide
• Documentation
• Pricing and plans
• What RipAI does
• Privacy policy
• Terms of use
• Talk to sales

Canonical References

• https://rippdf.com/ai/home.md